Effective Date: 1st March 2025

At PiVisions, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.

1. Information We Collect

When you interact with our website, particularly when submitting the Contact Us form, we may collect the following personal information:

• Name
• Email Address
• Phone Number
• Company Name
• Message or Inquiry

We collect this information to respond to your inquiries, process your requests, and improve your experience with our services.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries or feedback.
• To provide information or services you request.
• To improve our website and services based on your preferences.
• To send occasional updates about our offerings (you can opt out at any time).
• To enable communication via WhatsApp Business Platform for clients, including service-related updates or support messages.

3. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and customize your experience.

We use cookies for the following purposes:

• To track website traffic and usage patterns.
• To improve website functionality and user experience.
• To analyze user interactions with the website for better marketing and service strategies.

You can control cookie settings in your browser. However, disabling cookies may affect your experience on our website.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and restricted access to your data. Despite our best efforts, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share non-personal information with trusted third-party service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.

We may also release information when it’s necessary to comply with the law, enforce our website policies, or protect ours or others’ rights, property, or safety.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections to any incorrect or incomplete information.
• Delete your data or request that we stop processing it (in certain cases).
• Opt out of marketing communications at any time by using the unsubscribe option or contacting us directly.

7. Links to Other Websites

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices of third-party sites. We recommend reviewing the privacy policy of any site you visit.

8. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be reflected at the top of the page. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us via email on info (at) pivisions (dot) com

10. Use of WhatsApp Business Platform and Meta Services

As part of our services to clients, PiVisions integrates the WhatsApp Business Platform provided by Meta (formerly Facebook). This integration allows our client businesses to communicate with their end customers through automated or direct messages sent via WhatsApp.

We act as a technology provider and data processor on behalf of our clients. Any personal data (such as phone numbers or message content) processed through our applications is:

• Collected and controlled by our clients (the businesses using our services)

• Used strictly for the purpose of sending approved WhatsApp messages, such as service notifications, updates, or support communication

• Not stored, reused, or sold by PiVisions for any independent purpose

We do not access or retain any end-user WhatsApp messages beyond what is required for message delivery status and auditing purposes.

We comply with Meta’s Developer Policies, WhatsApp Business Terms, and Platform Terms as applicable.

If you are an end user receiving WhatsApp messages sent through a PiVisions-managed system, and wish to opt-out or manage your communication preferences, please contact the originating business directly.